Returns Policy
We want you to be satisfied with your purchase. If you need to return a product, please review the information below.
Return Period
Products can be returned within 30 days of delivery, subject to the conditions below.
Return Conditions
Products must be returned in their original packaging and in resalable condition. The customer is responsible for return shipping costs unless the product is faulty or has been damaged in transit.
How to Start a Return
Please contact our support team at support@aerova.co.uk with your order number and the reason for return. We will provide return instructions and a return address.
Refunds
Refunds are processed within 14 days of receiving the returned product. Please see our Refund Policy page for more details.